Privacy Policy
Last updated: [INSERT DATE]
Phone Fix & Jewelry (“we”, “us”, “our”) operates the website at phonefixjewelry.com and the repair shop at 504C S Van Dorn St, Alexandria, VA 22304. This policy explains how we collect, use and protect your information.
Information we collect
Information you give us
When you visit our shop, fill out a repair form, leave a review or contact us, we may collect:
- Name
- Phone number
- Email address
- Device information (brand, model, issue description)
- Payment information for repair transactions
Information collected automatically
When you visit our website, we may collect:
- IP address
- Browser type and version
- Pages visited and time spent
- Referring website
- General location (city level, from IP)
- Cookies and similar tracking technology
How we use your information
- To diagnose and repair your devices
- To contact you about your repair status
- To process payments
- To respond to questions and requests
- To send promotional emails (only if you opt in)
- To improve our website and services
- To comply with legal obligations
How we share your information
We do not sell your personal information. We may share it with:
- Service providers (payment processors, hosting, analytics) who need it to operate our business
- Law enforcement when legally required
- Parties involved in a business transfer (if we sell the business)
Cookies
Our website uses cookies to remember your preferences and track site usage. You can disable cookies in your browser settings. Some site features may not work properly without cookies.
Your rights
Depending on where you live, you may have rights to:
- Access the information we hold about you
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Opt out of the sale of your information (we do not sell)
To exercise any of these rights, contact us at (703) 328-0514 or visit our shop at 504C S Van Dorn St.
Data security
We take reasonable steps to protect your information. No system is fully secure, so we cannot guarantee absolute security.
Data retention
We keep your information as long as needed to provide our services and meet legal obligations. Repair records are retained for warranty purposes.
Children
Our services are not directed at children under 13. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with a new “last updated” date.
Contact us
Questions about this policy? Contact us:
Website: Phone Fix & Jewelry
Address: 504C S Van Dorn St, Alexandria, VA 22304
Phone: (703) 328-0514
